Soncci Privacy Policy

Update time: [October 5, 2024]

1. Collection and use of personal data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated, so it can no longer allow us (whether combined with other information or otherwise) to identify you.

Below is a description of the types of personal data we may collect and how we might use it:

1.1 What personal data do we collect?

Depending on the products and services you use, we collect or collect different types of personal data about you from you.

Data you provide: We collect personal data you provide when using our products and services or interacting with us in other ways (such as when you create an account), such as contacting us, participating in online surveys, using our online help, or online chat tools.

Payment data: If you make a purchase, we collect personal data related to the purchase. This data includes your payment details, such as your credit or debit card number and other card information, as well as other account and authentication details, as well as bills, shipping, and contact details.

Data about your use of our services and products: When you visit our website, we may collect data about the type of device you use, unique device identifiers, device IP addresses, operating systems, types of Internet browsers you use, usage information, diagnostic information, and data from computers or about the location of computers, mobile phones, or other devices where you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine the approximate location of the device, enabling us to improve our products and services.

1.2 How We Use Your Personal Data

Generally, we use personal data to provide, improve, and develop our products and services, communicate with you, provide you with targeted advertising and services, and protect ourselves and our customers.

Soncci processes and determines how your personal data is handled as a data controller for the following purposes:

Offering, improving, and developing our products and services: We use personal data to help us offer, improve, and develop our products, services, and advertisements. This includes using personal data for purposes such as data analysis, research, and auditing. Such treatment is based on our legitimate interests in providing you with products and services, as well as business continuity. If you participate in other promotions, we may use the personal data you provide to manage these programs. Some of these activities have additional rules that may include more information about how we use personal data, so we encourage you to read these rules carefully before participating.

Communicating with you: With your prior explicit consent, we may use personal data to send you marketing information related to Soncci products and services, communicate with you about your account or transactions, and inform you of our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt out. When you contact us, we may also use your data to process and respond to your requests. With your prior explicit consent, we may share your personal data with third-party partners, who may send you marketing information related to their products and services.

Providing and measuring targeted advertising and services: With your prior explicit consent, we may use personal data to personalize your experience with our products and services as well as third-party websites and applications, and to determine the effectiveness of our promotional activities.

Note: For any of the above data use that requires your prior explicit consent, please note that you may withdraw your consent via Soncci.com

Promoting Security: We use personal data to help verify accounts and user activities, as well as to promote security and protection, such as monitoring fraud and investigating suspicious or potential illegal activities or violations of our terms or policies. Such processing is based on our legitimate interest in helping to ensure the security of our products and services.

2. Data disclosure

Soncci will never share or sell your data to anyone. We will only disclose your data when we genuinely believe such actions are necessary:

1. Fulfilling legal obligations
2. Protect and defend the rights or property of Soncci
3. Prevent or investigate possible improper conduct related to the service
4. Protect the personal safety of service users or the public
5. Exemption from legal liability

3. Your rights

We take reasonable measures to ensure your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data we collect. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and standardized format. You can file a complaint with the competent data protection authority regarding the handling of your personal data.

To protect the privacy and security of your personal data, we may request you to provide data so that we can verify your identity and your rights to access such data, as well as search for and provide you with the personal data we maintain. In certain cases, applicable laws or regulatory requirements allow or require us to refuse to provide or delete part or all of the personal data we maintain.

You can contact us to exercise your rights. We will respond to your request within a reasonable timeframe and will respond within 30 days under any circumstances.

4. Third-party websites and services

Our websites, products, and services may contain links to third-party websites, products, and services or the capabilities available for your access. We are not responsible for the privacy practices adopted by these third parties, nor for the information or content contained in their products and services. This Privacy Statement applies only to the data we collect through our products and services. We encourage you to read the privacy policy of any third-party website, product, or service before continuing to use it.

5. Global data transmission, storage, and processing

When we share your personal data with our partners, Soncci affiliates, and service providers, your personal data may be transferred to countries outside the European economy and/or accessed from countries outside the European economy Area.In In such cases, we will enter into model contract clauses adopted by the European Commission, or rely on other legal grounds such as privacy shields. or binding company rules (if our partners or service providers have adopted such internal policies approved by the European Data Protection Authority). We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on the support page via the email address you provide when submitting tickets on the support page.

6. Changes to this Privacy Policy

Changes to this Privacy Policy take effect upon publication on this page and are marked with an “effective date” at the top of this Privacy Policy.